Summary
Employers value clear and effective communication among their workers. It's the foundation of many other skills such as solving problems and working as part of a team. Communication Skills, Fifth Edition focuses on the importance of solid speaking, writing, listening, and conversational skills for thriving in the workplace. These skills are useful in specific situations, such as techniques for conducting structured and productive meetings, giving presentations, or corresponding with coworkers, as well as for communications in general. Readers can also find true-or-false quizzes, tips for additional communication insight, and exercises for practicing specific skills.
Chapters include:
- What Are Communication Skills?
- Writing with a Purpose
- Writing Cover Letters and Résumés
- Writing Memos, Reports, and Emails
- Writing for Social Media
- Speaking with Confidence
- Communicating Effectively
- Good Communicators Are Good Listeners
- Making Meetings Work
About the Author(s)
Andrew Morkes is the founder and editorial director of College & Career Press in Chicago, Illinois. He has written about college-and career-related topics for more than 25 years. Andrew has written and edited many books for Ferguson’s including the Encyclopedia of Careers & Vocational Guidance and many volumes in the Careers in Focus, Discovering Careers, Vault Career Guides, and Career Skills Library series. He is also the author of Nontraditional Careers for Women and Men: More Than 30 Great Jobs for Women and Men With Apprenticeships Through PhDs; Nature in Chicagoland: More Than 120 Fantastic Nature Destinations That You Must Visit; and They Teach That in College!?: A Resource Guide to More Than 100 Interesting College Majors, which was selected as one of the best books of the year by the library journal Voice of Youth Advocates. Andrew is the author and publisher of “The Morkes Report: College and Career Planning Trends” blog. Articles about his work have appeared in the Chicago Tribune, Chicago Sun-Times, Practical Homeschooling, and other publications. Andrew's poetry has appeared in Cadence, Wisconsin Review, Poetry Motel, Strong Coffee, and Mid-America Review.