Summary
Employers value clear and effective communication among their workers. It's the foundation of many other skills such as solving problems and working as part of a team. Communication Skills, Fourth Edition focuses on the importance of solid speaking, writing, listening, and conversational skills for thriving in the workplace. These skills are useful in specific situations, such as techniques for conducting structured and productive meetings, giving presentations, or corresponding with coworkers, as well as for communications in general. Readers can also find true-or-false quizzes, tips for additional communication insight, and exercises for practicing specific skills.
Chapters include:
- What Are Communication Skills?
- Writing with a Purpose
- Writing Cover Letters and Résumés
- Writing Memos, Reports, and Emails
- Writing for Social Media
- Speaking with Confidence
- Communicating Effectively
- Good Communicators Are Good Listeners
- Making Meetings Work.